Privacy and Communications

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We collect and use personal information such as your name, email address, and delivery details only for purposes related to your interaction with our website, including order fulfillment, customer communication, and marketing.

We use cookies and similar technologies, including the Meta Pixel for Facebook and Instagram, to understand how visitors interact with our website and to help deliver relevant advertising. These tools may collect information such as pages viewed, actions taken on the site, and information you voluntarily provide during checkout or signup. This information may be shared with trusted third-party platforms for advertising and analytics purposes.

This website may use artificial intelligence tools. In the event of any error or inconsistency, human review will apply.

We take reasonable measures to protect your information and comply with applicable Canadian privacy laws.

If you have any questions about your data or how we use it, please contact us at info@urbanplants.ca